Always contact customer service nfo@letusgosport.shop before you send back an item, regardless of the reason.

When you return your order you, we refund the full item price excluding the shipping price.

Once the items have been received, you will receive your refund (item price excluding original shipping  cost). 

letusgosport.shop cannot be held liable for the loss of your shipment during the shipping to our warehouse.

We recommend using a  registered post service to return goods, and keeping a record of the tracking details. 

When we receive your request to return an item. We will directly send you an email with the address that you  need to send the items to.

We try and process returns as quickly as possible. If you are initiating a return, we try our best to reply within 24 hours.